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Empire FL Professional Cleaning logoEmpire FL General Services LLC BBB Business Review

Privacy Policy

Last updated: September 30, 2026

1. Who we are

This website is operated by Empire FL General Services LLC, doing business as Empire FL Professional Cleaning ("we", "us", "our"). We are responsible for the personal information collected through this website. This policy explains what we collect, how we use it, who helps us process it, and the choices you have.

2. Information we collect

We only collect personal information that you choose to send us:

  • Request form: company or institution name, your name, email address, phone number, facility ZIP code, facility type, services and frequency you are interested in, and any additional details you write.
  • Email and phone: the information you share when you email or call us.

When you submit the form, we also receive some technical information:

  • Request details: your IP address and the page of our website where you submitted the form.
  • Campaign source: if you reached our site through a link that carries campaign tags (for example UTM parameters or an ad click ID), those tags are sent with your request so we know how you found us.

3. How we use your information

  • To respond to your request and arrange a site visit.
  • To prepare a quote and provide the services you ask us about.
  • To send you an automatic email confirming that we received your request.
  • To understand, in general terms, how visitors find and use our website.
  • To keep the website secure and prevent spam or abuse.

We do not sell your personal information, and we do not share it for advertising.

4. Service providers we use

We rely on a small number of service providers to run this website. They process information only to provide their service to us:

  • Vercel hosts this website and provides Vercel Web Analytics and Speed Insights. These tools measure page visits and page performance in aggregate and do not use cookies. Vercel Privacy Policy
  • Resend delivers the emails generated by our request form: the notification to our team and the confirmation email sent to you. Resend Privacy Policy
  • Google Analytics helps us understand how visitors find and use our website, for example which pages are viewed, when a request is sent through the form, and when a phone number is tapped. It uses cookies and collects information such as pages visited, device and browser type, and approximate location. We do not send your name, phone number, or email to Google Analytics, and we do not use it for advertising. Google Privacy Policy
  • Silva Growth is the company that builds and manages this website for us.

Requests submitted through the form are sent to our team at contact@empirecleanfl.com.

We do not use Google Tag Manager, Microsoft Clarity, the Meta Pixel, or other advertising or tracking tools on this website. If we add any of these tools in the future, we will update this policy before they start collecting data.

5. Cookies and browser storage

This website uses Google Analytics cookies (named _ga and _ga_*) to measure visits in general terms, as described in section 4. It does not use advertising cookies. You can block these cookies in your browser settings or install the Google Analytics opt-out add-on, and the website will keep working.

The site keeps a few small items in your browser's own storage, on your device only:

  • A draft of the request form while you fill it in, so you do not lose your progress if you close it. It is cleared when you close the browser tab.
  • The campaign source described in section 2, if you arrived through a tagged link.

You can clear or block this storage at any time in your browser settings (usually under "cookies and site data"). The website will keep working if you do.

6. Your choices and rights

  • Access and correction: you can ask for a copy of the personal information we hold about you, or ask us to correct it.
  • Deletion: you can ask us to delete your personal information, unless we need to keep it for legal or accounting reasons.
  • Emails: you can ask us to stop contacting you at any time.
  • Browser storage: you can clear or block it in your browser settings.

To make a request, contact us using the details in section 10.

7. Data retention

We keep the information from your request for as long as needed to respond to you, arrange a site visit, provide the services you ask us about, and meet our legal and accounting obligations. After that, we delete it or keep it only in a form that no longer identifies you.

8. Security

This website uses an encrypted connection (HTTPS), and we limit access to your information to the people and providers who need it to handle your request. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

9. Children

Our services are intended for businesses and organizations and are not directed to children under 13. We do not knowingly collect information from children.

10. Contact

Questions or requests about this policy: Empire FL General Services LLC, doing business as Empire FL Professional Cleaning. Email contact@empirecleanfl.com or call (407) 686-2102.

11. Changes to this policy

We may update this policy when the way our website works changes. Updates will be posted on this page with a new "Last updated" date.